Last updated: 31 October 2026
1. About this policy
This Privacy Policy explains how JOREVANO (“JOREVANO”, “we”, “us” or “our”) collects, uses and shares personal information when you visit jorevano.com, request a quote, place an order or contact us. We are a hardware brand based in Shenzhen, Guangdong, China, and we act as the data controller for the information described here.
You can reach us about privacy at info@jorevano.com.
2. Information we collect
- Information you give us: name, company, job title, email address, phone number, country, shipping and billing addresses, order and quote details, and any message you send through our forms or by email.
- Order and account information: products quoted or ordered, quantities, invoices, payment status and delivery records. We do not store full card numbers; card payments are processed by our payment providers.
- Technical information: IP address, browser and device type, pages viewed, referring URL and approximate location, collected through cookies and similar technologies.
3. How we use your information
- To prepare quotes, process and fulfil orders, and arrange shipping and customs documentation.
- To answer enquiries and provide technical or after-sales support.
- To operate, secure and improve the website and understand which pages are useful.
- To send service messages (quotes, invoices, shipping updates) and, where you have opted in, occasional product or trade-show updates.
- To meet legal, tax, accounting and customs obligations.
4. Legal bases
Where the GDPR or similar laws apply, we rely on: performance of a contract (quotes and orders), our legitimate interests (running and securing our business and responding to business enquiries), consent (marketing emails and non-essential cookies) and legal obligation (tax, customs and accounting records). You can withdraw consent at any time.
5. Cookies
We use strictly necessary cookies to keep the site working (for example login, cart and security cookies) and analytics cookies to understand site usage. You can block or delete cookies in your browser settings; blocking necessary cookies may affect site functionality.
6. Sharing
We share information only where needed: with hosting and email providers, payment processors, shipping carriers and freight forwarders, customs brokers, professional advisers, and authorities where required by law. We do not sell personal information. Our service providers are required to protect it and to use it only for the services they provide to us.
7. International transfers
We operate from China and work with providers in other countries. Your information may be transferred to and processed in countries whose data protection laws differ from your own. Where required, we use appropriate safeguards such as standard contractual clauses.
8. Retention
We keep quote and order records for as long as needed to service the relationship and to meet legal, tax and customs requirements (typically up to 10 years for accounting records). Marketing contact details are kept until you unsubscribe or ask us to delete them.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your information, to data portability, and to withdraw consent. To exercise these rights, email info@jorevano.com. We will respond within the time required by applicable law. You may also complain to your local data protection authority.
10. Security
We use industry-standard measures such as encryption in transit (HTTPS), access controls and least-privilege access to protect personal information. No method of transmission or storage is completely secure, so please avoid sending sensitive payment details by email.
11. Children
Our website and products are intended for business and adult users. We do not knowingly collect personal information from children under 16.
12. Changes
We may update this policy from time to time. The “last updated” date at the top shows the current version. Material changes will be announced on this page.
13. Contact
JOREVANO — Shenzhen, Guangdong, China
Email: info@jorevano.com
Phone: +86 139 2373 8481